Ring doorbell is a necessary product to protect your family from criminal activities. You can connect your doorbell with your phone via the mobile app and get all the activities notifications. You can watch a live time video recording of your door. If you are not at home you can watch who is there at your door?. Apart from that if you are inside the home then it allows you to see who is standing on the other side before opening the door. Ring doorbells have a lot of features like this such as motion detection, real-time capturing, real-time speaking etc. Ring DOORBELL NOT WORKING CAUSES AND SOLUTIONSDoorbell Button - If the ring doorbell is not ringing then the first thing you should check is the doorbell button. A doorbell button sometimes damages or broken from the inside. In this case, the doorbell button is unable to make a connection of current between the wires. You can open the doorbell button by unscrewing its screw. After that, you will see two wires. The ring of the doorbell rings when these wires touch each other. You just touch the wire with each other and if the bell is ringing then your button is broken. You should call the ring mechanic or you can replace it yourself. Chime Problem - The other reason for ring doorbell not working is the damaged chime. Dust, smoke, water can harm the chime and stops it from ringing. First, you should try to clean the chime with a cleaning solution. If your chime is working after cleaning it then it's fine but if the problem persists you need to change the chime. To change the chime you can call the ring customer care and register a mechanic visit request. You can also buy a ring doorbell from the ring authorised store and install it yourself. Other Causes And SolutionS Configuration Setting - Sometimes the ring doorbell is muted through the ring mobile app. You should check the ring setting on your ring mobile app. If the ring is muted then unmute it and check if the doorbell is ringing or not? One thing I also saw that if you change your ring doorbell ring to its default ringtone, it starts working. I would also suggest you to try this. First, open the ring mobile app and open the ring settings. Under ring settings , change the ringtone to its default ringtone. Transformer - If the ring doorbell not working then you need to check its transformer. It is usually placed in a black or silver box you can easily see it. Here you need to ensure that the transformer is supplying the power into the doorbell.
You can check so by using an electrical tester. You need to touch the probe to check whether power is going into it or not?. If the tester does not lit up then the transformer is not supplying power and it is damaged. You need to change the transformer so that it can supply enough power to the doorbell.
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